If you contact us via a form on the website or by e-mail, we will store the data you provide to process the request and in case of follow-up questions. We will not share this data without your consent.

The name, address, purchased goods and date of purchase will also be stored until the product liability expires (10 years). Data processing is carried out on the basis of the legal provisions of Section 96 (3) TKG and Article 6 (1) lit a (consent) and/or lit b (necessary to fulfill the contract) of the GDPR.

If a web shop is operated, we would like to point out that, for the purpose of simplifying the shopping process and for subsequent contract processing, the web shop operator stores the IP data of the connection owner as well as the name, address and credit card number of the buyer.

In addition, we also store the data for the purpose of processing the contract. The data you provide is required to fulfill the contract or to carry out pre-contractual measures. Without this data, we cannot conclude the contract with you. There is no transfer of data to third parties, with the exception of the transfer of credit card data to the processing bank/payment service provider for the purpose of debiting the purchase price, to the transport company/shipping company commissioned by us to deliver the goods and to our tax advisor to fulfill our tax obligations.

After the purchase process is aborted, the data stored by us will be deleted. If a contract is concluded, all data from the contractual relationship will be stored until the tax retention period (7 years) expires. The name, address, purchased goods and date of purchase are also stored until the product liability expires (10 years). Data processing is carried out on the basis of the legal provisions of Section 96 (3) TKG and Article 6 (1) lit a (consent) and/or lit b (necessary to fulfill the contract) of the GDPR.

Our website uses features of the web analysis service Google Analytics. Cookies are used for this purpose, which enable an analysis of the use of the website by your users. The information generated in this way is transferred to the provider's server and stored there. You can prevent this by setting up your browser so that no cookies are stored.
We have concluded a corresponding contract with the provider for order data processing. The relationship with the web analysis provider is based on a “Privacy Shield” agreement between the European Commission and the USA. Data processing is carried out on the basis of the legal provisions of Section 96 (3) TKG and Article 6 (1) lit a (consent) and/or f (legitimate interest) of the GDPR.
Our concern within the meaning of the GDPR (legitimate interest) is to improve our offer and our website. Since the privacy of our users is important to us, user data is pseudonymized. User data is kept for the duration of the homepage's existence.

In the event that you have the opportunity to subscribe to a newsletter via our website, the following applies: We need your e-mail address and your declaration that you agree to receive the newsletter. As soon as you have signed up for the newsletter, we will send you a confirmation email with a link to confirm your subscription to the newsletter. You can cancel your subscription to the newsletter at any time by clicking on the unsubscribe link in the newsletter you have received. We will then immediately delete your data in connection with sending the newsletter.

If you fill out and submit other forms on the homepage, the data you provide will be stored by us for the purpose of processing the request and in case of follow-up questions. We will not share this data without your consent.
Your rights
with regard to your data stored by us are generally entitled to information, correction, deletion, restriction, data portability, revocation and objection. If you believe that the processing of your data violates data protection law or your data protection claims have otherwise been violated in any way, you can complain to us office(at)acs.at or the data protection authority.